If you have any questions about our products or if you would like to have your project custom designed by a Wine Cellar Specialist, please fill out the form below and we will get back to you as soon as we can.

How long will it take to ship my order?

Most orders ship within 5-10 business days. If you have questions about your order or would like to inquire about express shipping, please email shop@genuwinecellars.com with your order number.

How do I find installation instructions?

Installation instructions will be included with your order when it ships. If you would like the installation instructions before you receive your order, please email shop@genuwinecellars.com.

Do you offer design services?

We do! You can request a design by filling out the form above or sending an email to shop@genuwinecellars.com with your room dimensions and other relevant details. Or if you're looking for something a bit more custom, check out genuwinecellars.com